News: Be a Community Health Specialist with Asian Health Services (Oakland, CA)

July 20, 2017 - 7:45am

Asian Health Services is hiring a Community Health Specialist in Oakland, CA!

Asian Health Services (AHS) is a federally qualified health center (FQHC), based in Oakland, CA and has been serving Alameda County immigrants and refugees for over 40 years. With a patient base and staff comprised of ten Asian language groups, Asian Health Services is nationally recognized as a pioneer in developing language access programs to support clinical and behavioral services. Our mission is to serve and advocate for the medically underserved, including the immigrant and refugee Asian community, and to ensure equal access to health care services regardless of income, insurance status, language, or culture.

Position Description

The Community Health Specialist (CHS) plays an important role for AHS by providing access to culturally competent and high quality healthcare to the communities we serve. Through a mix of health education, outreach, patient engagement, and health plan enrolling, the CHS is a direct service role that is integral to our clinical impact. This CHS position will work with people of a wide range in age, and will work heavily with Cantonese speakers. The CHS reports directly to the Community Services Manager.

Major Responsibilities

Patient Leadership, Engagement, and Education (40%)

  • Empower existing patients through Patient Leadership Councils (PLCs)
  • Create material for PLC meetings on various health and community topics like diabetes, housing insecurity, tobacco prevention, fitness and healthy eating
  • Support PLC members in learning new skills like peer to peer presentations, community advocacy, and outreach
  • Work with other Community Liaison Unit staff to support other PLC Facilitators
  • Recruit and activate a community of young adults that are current or former patients, program participants, and community members

Health Outreach and Education (35%)

  • Develop new or adapt existing educational materials for cultural appropriateness in a variety of formats (written, video, displays/posters, slideshows, etc.)
  • Assist with translation of health education material both from within AHS and from outside agencies into appropriate Asian languages and cultural level
  • Distribute health education materials and information on AHS across our clinics and at community events (evenings and weekends included)
  • Assist in patient-centered research regarding topics like tobacco cessation and nutrition

Health Enrollment (15%)

  • Enroll community members in health plans and other eligible benefits (particularly in Cantonese)
  • Work with AHS Member Services to organize Certified Enrollment Center (CEC) during Open Enrollment
  • Educate patients and community members about ongoing changes to health plans and eligibility
  • Complete paperwork and reports promptly

Other Roles and Duties (10%)

  • Help with the planning, organizing, and implementing of AHS' advocacy work to promote the health care rights of the AAPI community
  • Inform Asian Health Services staff and the Executive Management about any community issues impacting AHS programs or concerning broader community health education intervention
  • Translate health education materials or clinic signs/notices as requested
  • Assist in clinic functions to assist with the navigation or care of patients
  • Support AHS's mission, vision and strategic goals
Qualifications and Desired Skills
  • Bachelor's Degree in health or community related fields or related experiences
  • Experience developing and delivering educational presentations
  • Ability to connect with community members of diverse cultures, languages, and needs at community events
  • Knowledgeable about current health trends like health care access, social determinants of health, and health promotion
  • Experience and ability to work with nonprofits and community-serving organizations * Ability to be focused and detailed, meet deadlines, juggle multiple tasks, and work as part of a team, while maintaining the big picture
  • Ability to be self-directed and work independently
  • Excellent written and verbal communication skills in both English and Cantonese
  • Fluency in other languages is helpful including, but not limited to, Mandarin and Vietnamese
  • Familiarity with Oakland and Alameda County AAPI community issues and organizations
  • Proficiency in Microsoft Office (Word, Powerpoint, Excel)
  • Experience with multimedia programs a plus (like Photoshop, Canva, iMovie)

Commensurate with experience, with possibility for growth based on performance results. Excellent benefits including medical, dental, vision, and retirement plan matching program. This position is unionized.

Please include:
  • Thoughtful cover letter explaining why you're the right fit for this role and organization, including your available start date
  • Résumé
Job Type



$38,112.76 /year

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